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Brendan Jones (Blog): If ever there was a time for Digital Financial Services

If ever there was a time for Digital Financial Services

If ever there was a time for digital financial services, we’ve just abruptly reached it. All the unpopular branch closures over the years, each of the new and over-publicised personal financial management (PFM) efficiencies from banks, their data enrichment stories, their categorisation initiatives; all the ways of speeding up payments and optimising financial outcomes for the customer – suddenly they’re incredibly relevant. We see how overnight in some markets, contactless transaction limits are being raised in response to the consumer’s sudden aversion to physical cash and inputting PIN numbers on POS terminals. Digital payments, cost and fee reductions, better visibility and real-time activity are now the cornerstones of the new economic world we instantly exist in.

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